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Accessibility Statement
Accessibility Statement for Scotty’s Heating & Air
This is an accessibility statement for Scotty’s Heating & Air
Measures to support accessibility
Scotty’s Heating & Air takes the following measures to ensure accessibility of scottysheatingandair.com
- Include accessibility as part of our mission statement.
- Include accessibility throughout our internal policies.
- Integrate accessibility into our procurement practices.
- Provide continual accessibility training for our staff.
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. CI Web Group is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Scotty’s Heating & Air. Please let us know if you encounter accessibility barriers on Scotty’s Heating & Air :
- Phone: (530)-429-7616
- E-mail: scottyshvac@att.net
- Postal Address: 3655 Chuckwagon Way, Suite B, Placerville, CA 95667
- Facebook: @Scottys-Heating-and-Air
We try to respond to feedback within 2 business days.
Technical specifications
Accessibility of Scotty’s Heating & Air relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of Scotty’s Heating & Air there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Scotty’s Heating & Air :
- Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please email us and let us know about the issue if you encounter an issue.
- Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact scottyshvac@att.net for support.
Assessment approach
Scotty’s Heating & Air assessed the accessibility of Scotty’s Heating & Air by the following approaches:
- Self-evaluation
Customer Testimonials
Hear what our Placerville customers are saying about their experience with Scotty’s Heating & Air.
Great company, great guys, and great equipment! We couldn't be happier with our new HVAC system. It works amazingly well ice cold AC and it is super efficient too. I use these guys for my business and my own house and I would even send them to my grandma's house too. Scott and Tim are rockstars thank you again for helping me out!
We had Scotty’s come out to do a tune-up of our gas heater. The technician adjusted it to burn less gas and protect the longevity of the burner, which we appreciate. The price was reasonable, and we joined their priority services membership.
I called Scotty’s on a Monday to say my system was not working and they were there first thing the next morning to fix my system. Tim was the tech and he did an excellent job. He explained everything he did and my system was up and running again within an hour all for a very reasonable price.
Hottest day so far if the year and my AC stopped working. I called and Scotty called me back within 15 minutes and sent Tim to arrive within an hour. Tim was great, friendly, professional and fixed it quick. I’m so appreciative of their great and fast service!
I absolutely had the best experience! Called at 8am, someone was here by 9:30am and quickly found the problem, he had the part I needed on his service truck and it was replaced and my AC was back up and running in less than 15 minutes! I will be using them again for all my AC/Heating needs!
Service Areas
